1. Introduction
CLO100 Limited (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store, and share your personal data, as well as your rights under the Data Protection Act 2018 and the UK GDPR.
2. Definitions
Personal Data: Any information relating to an identified or identifiable individual.
Processing: Any operation performed on personal data, such as collection, storage, use, or sharing.
Data Controller: CLO100 Limited, responsible for determining the purposes and means of processing personal data.
Data Protection Officer (DPO): Linda Milo
3. Contact Information
For any questions or concerns about this policy or your personal data, please contact us:
Company Name: CLO100 Limited
Address: 124 City Road, London EC1V 2NX
Email: hello@clo100.co.uk
Phone: 0333 3011 100
4. Data We Collect
We may collect the following types of personal data:
Contact details (e.g., name, email address, phone number).
Payment information (e.g., billing address, transaction details).
Usage data (e.g., IP address, browser type, website interactions).
Any other information you provide directly to us.
5. How We Use Your Data
We process your personal data for the following purposes:
To provide and manage our services.
To communicate with you regarding our events and services.
To comply with legal obligations.
To improve our website and services.
6. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Your consent.
Performance of a contract.
Compliance with legal obligations.
Legitimate interests pursued by us or a third party.
7. Data Sharing
We may share your personal data with:
Service providers who assist in delivering our services.
Regulatory authorities, if required by law.
Sponsors of events or webinars you attend.
Other third parties with your explicit consent.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
10. Your Rights
Under the UK GDPR, you have the following rights:
Access: Request a copy of your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Data Portability: Request transfer of your data to another service provider.
Restriction of Processing: Request limitation on how your data is processed.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: Withdraw your consent at any time.
To exercise your rights, please contact us using the details provided above.
11. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyse website traffic.
12. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Complaints
If you believe we have not complied with data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
Last Updated: March 2025
Jasper is our intelligent and dependable AI assistant, seamlessly integrated into our team to enhance efficiency and deliver exceptional support.
With a focus on marketing tasks, insightful analysis, and streamlining workflows, Jasper offers reliable solutions tailored to meet team needs.
Linda brings a wealth of expertise to the CLO100 team, with an impressive career in project management and administration spanning multiple industries and sectors. Her extensive experience allows her to effectively oversee and streamline essential processes, ensuring the seamless execution of programmes and community initiatives.
As a pivotal member of the team, Linda coordinates membership activities, provides comprehensive administrative support for CLO100 programmes, and plays a key role in delivering the monthly CLO Lens.
Andy Lancaster is the Community Lead at CLO100, where he fosters connections and supports the development of learning leaders. With over 30 years of experience in driving organisational change, Andy spent a decade heading up Learning and Development at the Chartered Institute of Personnel and Development (CIPD).
A passionate advocate for empowering people and organisations, Andy is also the author of the highly regarded book Organizational Learning Communities, which explores how collaboration and connection can transform workplace learning.
Julie is an executive coach, facilitator, and consultant with over 25 years of experience driving organisational change on a global scale. She specialises in working with individuals, teams, and Boards in transition, helping them uncover insights and achieve lasting growth.
Her coaching portfolio includes high-profile clients such as COOs, Commercial Directors, government scientists, and executives. She has also designed and supported major coaching initiatives for CIPD, Scottish Government, and Universities. Julie’s approach goes beyond surface issues to tackle root causes, delivering
meaningful results.
As well as being our programme host, Jo is a speaker, facilitator, learning consultant and part-time Editor of Training Journal. She has specialised in virtual classrooms, webinars and hybrid events since 2013 and also helps develop people’s confidence through creative expression. Jo’s passion is in helping and supporting teams, professionals, and individuals embrace the benefits of digital learning, industry professional development and their own personal development.
Jo’s background includes: further and higher education; the charity sector; small and large organisations, including Turner Broadcasting/CNN News, and Bupa International.
Cathy Hoy brings over 20 years of expertise in Learning and Organisational Development, having led global learning, talent, and culture strategies for British Gas, Expedia, Tesco, and Coca-Cola European Partners. Her strategic initiatives have consistently driven significant improvements in employee and business performance.
Cathy’s experience includes running her own successful learning consultancy and serving as Global L&D Director at Soho House, where she championed diversity and inclusion in both the workplace and learning environments. A prominent voice in the L&D sector, she is known for driving innovation and sharing her expertise at industry events.
Robert brings over 30 years of expertise in Learning and Organisational Development, combining experience with blue-chip companies and leading two successful training consultancies. Notably, he spent 15 years growing DPG into one of the UK’s largest providers of CIPD and ILM qualification programmes. Robert has led high-impact projects, including an award-winning management development programmes and Continuous Improvement programmes.
A Member of the CIPD, IOD, and Fellow of the LPI, Robert strengthens his credibility as a trustee for The Jude Brady Foundation, supporting awareness of stillbirth and neonatal mortality.
